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Every order confirmed. Automatically.
Seconds after checkout, your customer gets a call in your brand’s voice. Press 1 to confirm, press 2 to reach your team. Fewer fake orders, fewer returns, no confirmation desk.
Auto Call · connected
Rahim Uddin
Order #10482 · ৳1,250 COD
“Hello! You ordered a Classic Panjabi worth ৳1,250. Press 1 to confirm, or 2 to speak to our team.”
1
Confirm order
2
Talk to support
Retries up to 4 times if unanswered
< 10s
to the first call after a customer places an order
3–4×
automatic retries when a customer does not pick up
24/7
always on, calling day and night with no agents
1 key
press confirms the order and moves it to processing
Why Auto Call
Stop paying to confirm orders by hand
Blocking IPs and numbers also blocks real customers who share them. A confirmation call checks every order instead, without turning anyone away.
Manual confirmation
- Salaries and phone bills every month
- Calls only in office hours
- Agents tire, calls get missed
- Fake orders found after shipping
৳35,000+per month for a small team
With Auto Call
- One simple add-on price
- Calls every order, day and night
- Retries 3–4 times on its own
- Fake orders caught before dispatch
From ৳999per month + calls
Live dashboard
Every call outcome, in real time
Confirmed, no answer, no response or needs support. Filter, retry and listen to recordings without leaving your orders list.
yourstore.com/admin/auto-call
Calls today
248
Confirmed
71%
Needs support
9%
No answer
20%
AllConfirmedNo answerNo responseCustomer service
| Order | Customer | Total | Call status |
|---|---|---|---|
| #10482 | Rahim UddinMirpur, Dhaka | ৳1,250 COD | Confirmed |
| #10483 | Nusrat JahanAgrabad, Chattogram | ৳780 COD | Customer service |
| #10484 | Tanvir AhmedZindabazar, Sylhet | ৳520 COD | No answer · retry 2 |
| #10485 | Sadia IslamBoalia, Rajshahi | ৳2,100 COD | No response |
| #10486 | Imran HossainUttara, Dhaka | ৳640 COD | Confirmed |
Sample data for illustration.
How it works
From checkout to confirmed in four steps
- 1
Order placed
From your store or a landing page, the order joins the call queue instantly.
- 2
Auto call
The customer hears the order summary in your own script and voice.
- 3
Press 1
One key press confirms the order and moves it to processing.
- 4
Press 2
Questions are flagged and routed to your team for a call back.
Capabilities
Built for busy sellers
Automatic retries
Nobody picked up? The system calls again, up to 3–4 times at sensible intervals, so fewer real orders go unconfirmed.
- Attempt 1No answer
- Attempt 2No answer
- Attempt 3Pressed 1 · Confirmed
Always on
Night, weekend or holiday, every order gets its call.
Verify, don’t block
Real customers sharing a Wi-Fi or SIM are never turned away.
Queue and logs
Every call, outcome and recording in one place.
Bangla and English
Speak to customers in the language they prefer.
Pay for what you use
A small add-on price plus a per-minute call rate.
Voice studio
Your brand’s own voice
Write the message, pick Bangla or English, or record it yourself. Change it any time from the dashboard, no technician needed.
- Editable call script with order variables
- Record your own voice or use a clear synthetic voice
- Separate scripts for confirmation and follow-up
- Preview before you publish
Order confirmation scriptBangla · English
“Hello {customer_name}, you ordered {product} worth {total}. Press 1 to confirm, press 2 to talk to us.”
0:14
Savings calculator
See what you could save every month
Your store
Estimate only. Manual cost assumes ৳15,000 per agent and about 120 confirmations per agent per day. Auto Call assumes ৳999 add-on plus ৳90/100 minutes of calling.
Manual team (1 agent)
৳15,000
per month
With Auto Call
৳3,699
per month
Auto Call is about 25% of the manual cost
Estimated monthly saving
৳11,301
Better together
Auto Call plus your team
Let automation handle routine confirmations, and keep your people for conversations that build loyalty.
| Topic | Auto Call | Human team |
|---|---|---|
| Speed | Calls within seconds | Depends on who is free |
| Coverage | Every order, 24/7 | Office hours only |
| Retries | Automatic, 3–4 attempts | Manual follow-up |
| Complex orders | Routed to your team (press 2) | Personal, flexible handling |
| Cost | Add-on + per-minute rate | Salary and phone bills |
Need people to take the press-2 calls? See Call Center →
Add-on
Add Auto Call to any plan
৳999 / month
- Call queue and logs
- Editable scripts
- Automatic retries
- Call recordings
Plus a small per-minute calling charge.
Questions, answered
Do customers need to install anything?
No. It is a normal phone call to the number they used at checkout.
What happens if the customer does not answer?
The system retries automatically up to 3–4 times. Orders that never answer are marked so your team can decide what to do.
Can I use my own message and language?
Yes. Edit the script in Bangla or English, or record your own voice, from the dashboard.
What if the customer needs help?
They press 2. The order is flagged “Customer service” and appears in your queue for a personal call back.
Do I still need a confirmation team?
Far fewer. Auto Call handles routine confirmations so your people only take the calls that need a human.
How is it billed?
Auto Call is an add-on to your plan, plus a small per-minute calling charge. Use the calculator above to estimate your cost.
Ready when you are
Start selling online with Bix Ecommerce today
Your storefront, payments, couriers and orders in one place. Set up in minutes and take your first order this week.
- Free trial on any plan
- No setup fee
- 7-day money-back guarantee
- Cancel anytime
